Subscriptions Received

When an investor requests a subscription, the associated information displays in the Subscriptions Received tab.

If there is no need to review the details of the subscription request, you can select it and click Accept. In this case, pending investors are automatically approved.

To review the subscription details:

  1. Click the link under Lot ID to review the subscription request and perform next steps.

  1. If the investor status is Pending, click the Investor ID link.

  1. Click Approve or Reject.

  2. Return to the Lot Details screen.

  3. Use the buttons on the right to complete next steps (Accept, Reject, or Send for Remediation).

Rejected subscriptions have a status of Disposed and are available only in the All Transactions tab.

Accept Subscription

To accept the subscription:

  1. Click Accept.

  1. Click Confirm.

Reject Subscription

To reject a subscription:

  1. Click Reject.

  1. Click Go to Comments.

  2. Complete the comment section.

  3. Select the comments to share.

  4. Click Reject again.

Request Remediation

To request remediation:

  1. Click Send for Remediation.

  1. Click Go to Comments.

  2. Complete the comment section.

  3. Select the comments to share.

  4. Click Send for Remediation again.

Note: Once assets are remediated, they return to the "incoming subscription" list.

Adding Reject/Remediation Comments

Clicking the Reject or Send for Remediation buttons displays the comment table for the lot of interest.

To provide one or more comments:

  1. Click Add Comment.

  1. Use the following table to complete the form.

Item/Section
What to enter/do

Reason

Choose a reason for the comment: - Tax Document Deficiencies - Investor Information and AML/KYC Issues - Sub Doc Issues - Account Issues - Transaction Data Issues - Other Issues

Document

If applicable, select the attached document associated with the comment.

Page Number

If a document was selected, specify the page number that the comment is associated with.

Error Type

If a document was selected, select the associated error type: - Mismatched - Incomplete - Incorrect - Other

Error Type Details

If Other was selected for Error Type, provide details to explain the nature of the error.

Error Category / Section

(Optional) Provide the section of the page containing the error.

Comments

Enter the comment text.

  1. To include additional documents with the comment, click Upload Document and select the documents.

  2. If you have additional comments for this lot, select Confirm and add another comment.

  3. Click Confirm.

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