Resetting a Password

How to force a password reset

To access this feature, you must log into the Corastone portal with a user account that has:

  • Tech Support user role

  • Internal or External user type

To reset a user's password:

  1. Search the User Management page for the user's entry.

  2. Click the User ID link.

  3. Find the Authentication section in the user profile.

  4. Click Reset Password.

The next time the user attempts to log in, they will be asked to set a new password.

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