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Searching for User Entries

How to find the user entries of interest

To access this feature, you must log into the Corastone portal with a user account that has:

  • Tech Support user role

  • Internal or External user type

To search for the user entry you need to work with:

  1. Go to the User Management page.

  1. Use any of the columns to filter the list of users. (See How to Use the Filters for details.)

  2. Click the column name to sort the entries alphabetically, if needed.

  3. Click the User ID link to display the user profile.

The user profile includes:

  • name

  • role

  • type

  • contact information

  • authentication information

  • login history

How to Use the Filters

You can use any columns in the User Management page to filter the user entries displayed:

  • For User ID, User Name, and User Last Name, enter characters to match the content you are looking for. For example, enter A in the User Last Name filter to find all user names containing the letter A. Note: Wildcards are not supported.

  • For Role and Status, click the field and select the values to include. For example, to include only entries for users with the Standard role, click the Role filter and select only Standard from the list.